9 Ways to Give Great Customer Service
In the world of customer service, what you mean and what you say are integral. Here are the key takeaways to remember from this infographic.
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Top Tips for Writing Successful SMS Marketing Messages
Planning to send a text message to your audience? Then you know you have to capture their attention in a glance.
Malaysians are world’s largest WhatsApp users
The Digital News Report 2017 found that Malaysians are the world’s largest users of WhatsApp at 51 per cent.
How to Love or Lose Your Customers #Infographic
Between 40-70% of customers end relationships with businesses that provide bad customer service experiences?
81 Spam Words to Avoid in Email Marketing
According to Radicati Group, in 2015 there are over 205 billion emails sent worldwide per day, of which more than half are business emails.
How Your Content Can Break Through The Facebook Clutter Without Annoying Your Fans
Since Facebook has such a huge user base, chances are your potential customers will check out your Facebook presence first.
How to manage negative Social Media comments #Infographic
Whether you’re an experienced social user or not, moderating comments and managing communities is an entirely different ballgame.
Maneuvering 5 Difficult Customer Personalities #Infographic
All small business owners have their bugaboos. Some may be terrible at following a budget or tracking finances. Another may avoid marketing like the plague, while others may have a
How to Create an Effective Facebook Post that Drives Traffic
When was the last time your business blew away the competition on Facebook? Facebook can be a great way to get your content in front of readers’ eyes, but it also presents a huge